FAQs

  • Why Work With Nurturing Roots?

    At Nurturing Roots, every session is designed around you—your experiences, your needs, and your pace. Alyssa’s approach is collaborative, compassionate, and non-judgmental, blending intuition with evidence-informed practices to support healing for mind, body, and spirit.

    We create a safe, welcoming space for adults (18 years +) of varying backgrounds—students, working professionals, care providers, retirees— as well as those who identify as neurodivergent, highly sensitive, empathic, 2SLGBTQIA+, or spiritually-minded.

    At Nurturing Roots, we see the counselling and healing journey as more than just navigating the heaviness of big emotions. Sessions can also be fun, creative, and joyful, helping you balance life’s challenges with the energy, playfulness, and lightness that make life meaningful. Here, you are invited to explore, grow, and reconnect with yourself in a way that feels authentic, empowering, and deeply supportive.

  • I Am New What Can I Expect?

    Counselling Sessions

    Counselling sessions at Nurturing Roots focus on supporting your emotional well-being, nervous system regulation, and personal growth. Each session is collaborative, compassionate, and tailored to your needs and goals.

    After your session, it’s helpful to allow yourself time to rest and integrate the insights and emotional processing that may arise. This can look like gentle reflection, time in nature, leisurely activities or resting which helps deepen the benefits of the work.

    Medical Qigong & Reiki Sessions

    Medical Qigong and Reiki sessions are hands-on or hands-off energy therapies designed to support stress relief, pain management, and overall energetic balance. Sessions last 30–60 minutes, during which you will be lying fully clothed on a massage table, covered with a blanket of your choice, in a restful and supported state.

    For best results:

    Eat something beforehand to maintain comfort and energy.

    Wear comfortable clothing and socks

    Allow time after the session to rest and integrate the shifts in your body and energy

    These sessions are designed to be deeply restorative, promoting relaxation, nervous system regulation, and a sense of inner balance.

  • How Many Sessions Will I Need?

    Each person’s healing journey is unique, so the number of sessions depends on your needs and goals.

    For Counselling and nervous system regulation, timelines can vary. Some people feel relief within a few sessions, while others benefit from longer-term support to gently re-pattern the nervous system, integrate past experiences, and build lasting resilience.

    For Medical Qigong/Reiki nervous system regulation, many people find weekly sessions over 4–6 weeks most effective. Much like going to the gym, one session can feel good, but consistency creates deeper and more lasting results. That said, even after just one session, many people notice a shift—such as pain easing, stress softening, anxiety calming, or simply feeling lighter, more grounded, and at peace.

  • Are Your Services Covered by MSP/Insurance?

    Alyssa is in the process of being issued a Registered Clinical Counsellor (RCC) number from the BC Association of Clinical Counsellors. The RCC number may be required by extended insurance coverage.

    Until that time receipts may not be covered by your extended benefits plan/MSP premium/ICBC claims. It is always best to check with your provider. Alyssa does not offer Direct Billing.

  • What is the Cancellation Policy?

    Each session is set aside just for you, with care and intention to support your healing. As Alyssa works with one client at a time, your appointment space is reserved specifically for you.

    • If something comes up and you need to reschedule, at least 48 hours’ notice must be provided by email to nurturingrootsyyj@gmail.com or cancelling by the online booking system. This allows the space to be offered to someone else waiting for support.

    • Cancellations with less than 48 hours’ notice will result in an $80 fee.

    No-shows or three late cancellations in a row will be charged the full session fee.

    • Please note that refunds are not available.

    Thank you for helping to honour both your time and Alyssa’s, and for supporting the consistency that makes the healing process possible.

  • Fees and Payment

    Payment is made in full at the time of your session via:

    E-transfer payments: they can be sent to the email provided at the time of booking.

    Credit card and Debit card payments: they are processed securely through Paypal.

    • A receipt will be provided after each session.